Open your social network app and navigate to a user's profile that is currently live. Copy the user's profile URL or username. Next, open the TKREC app, tap the "Record Now" button (+), press the "Paste" button, and then tap "Record Now" to begin recording.
Open your social network app and navigate to a user's profile that is currently live. Copy the user's profile URL or username. Next, open the TKREC app, go to the Recording List tab, tap the (+) button, paste the copied profile, and then tap Add to Recording List. The next time this profile goes live, recording will start automatically. Please keep in mind that if you're a basic user, you can only auto-record one profile. Upgrade to the PRO plan to record an unlimited number of profiles automatically.
The "Unlock History" feature allows you to access a selected account's past videos. The number of these videos is displayed under the account profile. All videos are delivered in the best quality available and are linked to your account, which uses up your storage space.
If the account isn't set to auto-record in your "Recording List," new videos won't be added automatically. In that case, you'd need to use the unlock feature each time a new video appears.
Please note that the "Unlock History" feature only unlocks videos that have been recorded up to that point and does not provide new live video updates. To receive live updates, you must ensure that the auto-record feature is enabled, you have the profile in your "Recording List," and there is sufficient storage space available on your account.
Remember, to download videos in HD, you need a PRO plan.
Don't worry if your storage is full; you can still unlock as many videos as you want. However, the auto-record feature won't work—it needs free storage space.
To continue using the auto-record feature, you'll need to either free up some space or upgrade your storage.
To find your ID, click on the Settings icon (cog) and look at the bottom of the page where you'll find your version number and ID. Share your ID in our Telegram channel at https://t.me/tkrec to get support.
To troubleshoot why the auto-recording isn't starting, we should check a few things:
Make sure the profile you want to record is added to your Recording List, your PRO plan is active, and you have sufficient free storage space available.
Locating Downloaded Files on Android:
When the app downloads content, it saves them in a specific directory which might not be directly accessible from your standard file viewer or gallery app. However, you can easily find them by using your device's storage manager. Here's how:
Accessing Storage Manager:
Go to your device's Settings.
Navigate to Storage or Storage & USB or My Files (this might vary depending on your device and Android version).
Tap on Internal Storage or a similar option.
Finding the Folder:
Scroll through the list and look for a folder named Movies.
Inside the Movies folder, there should be a sub-folder named TKREC.
All the content downloaded by the app will be stored in this TKREC folder. You can access, view, or manage the files directly from there.
For IOS devices:
When you're looking to download videos on your iOS device, it's essential to be aware of how Apple handles video storage, especially if the video is of significant size. Here's what you need to know:
Storage Requirements:
Ensure you have at least triple the space of the video size you intend to download. For instance, if the video is 1GB, aim to have at least 3GB of free storage.
The reason for this is Apple's use of an internal compression system. When you download a video, iOS temporarily requires extra space to store the video and then decompress it.
Video Appearance in Gallery:
If your device runs out of space during the download or decompression process, the video might not show up in your Photos app (gallery).
After a successful download, especially for large videos, there might be a delay before the video appears in your gallery. This is because iOS is completing the decompression process.
Recommendation:
Before initiating a big video download, it's a good practice to check your available storage by going to Settings > General > [Device] Storage.
If you're near capacity, consider offloading some files or apps temporarily to make space.
It's always good to be proactive about storage, especially with large files. Regularly backing up your device and managing storage can help ensure smooth downloads and overall better performance.
Swipe left on the video you want to delete.
Click on the "OK" button to confirm deletion.
If you want to delete all records from a selected profile:
Click on the three-dots icon in the top right corner.
Click on "Delete all videos".
Click on the "Delete" button.
Note: All recordings will be deleted and there will be no way to recover them.
Side note: By proceeding this way, recordings in the "Favorites List" will not be deleted.
Shadow ban is a term used to describe a temporary ban on an social network account that restricts certain actions such as following, searching, accessing profiles, viewing live videos, receiving notifications, etc. This ban is usually triggered by performing many actions on the platform, such as having a large number of profiles in your auto-recording list on the TKREC app or attempting to add many profiles at once to the auto-rec list.
The duration of a shadow ban can vary depending on the account and the specific scenario. However, shadow bans typically last for a few hours to a few days and eventually lift on their own.
Some RAW recordings may experience playback issues on native players when downloaded, such as a frozen picture with only sound. To resolve this, the video must be re-encoded for compatibility with your native player.
To re-encode a video, press the "Re-encode this video" button. This process may take up to 12 hours. Once completed, the re-encoded video will appear labeled as "RHD", indicating that it has been re-encoded and is ready for download.
Note: Some videos may remain unplayable if they were damaged during recording. Unfortunately, these videos cannot be repaired.
RHD stands for "Re-Encoded HD", which is a version of the video re-encoded with a fixed frame rate to ensure compatibility with native players when downloaded. This re-encoding may result in minimal quality loss.
Re-encoded videos (RHD) do not consume space from your cloud storage.
To avoid triggering the spam filter, you need to build your auto-record list gradually. Adding too many profiles at once will result in sending numerous requests simultaneously, which may trigger spam detection. Therefore, it's important to grow your auto-record list slowly—ideally adding profiles day by day—rather than all at once. This approach will help "warm up" your account and prevent issues with spam filtering.
If you're encountering the message "Network error, try again stream", it may be caused by several factors. Commonly, this occurs during peak traffic hours due to server congestion, which usually resolves after some time, allowing downloads to continue. Alternatively, the video might be corrupted, blocked, or no longer available for download. Using a VPN may help circumvent regional restrictions or resolve network-related issues.
Cancel Subscription in Google Play Store (Android)
1. Open the Google Play Store app on your device.
2. Tap the Profile icon (usually located in the top right corner).
3. Select Payments & subscriptions.
4. Tap Subscriptions.
5. Choose the subscription you want to cancel.
6. Tap Cancel subscription.
7. Follow the on-screen instructions to confirm the cancellation.
You can still use the subscription until the end of the current billing period.
Cancel Subscription in Apple App Store (iOS)
1. Open the Settings app on your iPhone or iPad.
2. Tap your name at the top (Apple ID settings).
3. Tap Subscriptions.
4. Select the subscription you want to cancel.
5. Tap Cancel Subscription (or Cancel Free Trial if applicable).
6. Confirm the cancellation.
The subscription remains active until the end of the current billing cycle.
If you would like to remove your profile from the TKREC app to prevent future recordings or delete your existing live video history, please contact us directly at [email protected]. If you are representing this profile or submitting a request on behalf of another individual or entity (e.g., a brand, minor, or client), please email supporting legal documentation verifying your authority to [email protected], along with proof of your affiliation.